Search Jobs
So sorry, this position is no longer available.
Please go ahead and submit your application. We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
PDS Inc, LLC
http://www.pdsinc.com
http://www.pdsinc.com
true
IT - Technical Writer
Posted: 11/21/2025
2025-11-21
2026-01-03
Employment Type:
Contract
Job Category: Technical Writer
Job Number: 25371
Workplace Type: Hybrid
Job Description
Compensation: DOE
This role sits within a centralized city technology group responsible for supporting major operational systems and providing technology services used by residents, businesses, and internal teams. The position is part of the security organization, which guides and coordinates cybersecurity initiatives and works closely with leadership on long-range planning, policy development, awareness efforts, and reporting.
The Documentation & Policy Specialist will report to the manager overseeing cyber strategy and planning efforts. That team partners closely with the Chief Information Security Officer and focuses on areas such as security governance, policy and standards development, education and outreach, tooling support, and the creation of metrics used across the organization.
Role Focus
Most of the work centers on shaping and maintaining the documents that support the Security Office’s governance efforts—policies, standards, procedures, playbooks, and related materials. The role also contributes to internal communications, website updates, training content, and periodic reports. To do this, the specialist gathers technical insights from engineers, analysts, and subject-matter experts and translates them into clear, approachable documentation using established templates and guidelines.
The job requires balancing independence with collaboration: identifying what information is needed, interviewing stakeholders, producing drafts, validating accuracy, and ensuring materials align with organizational goals and legal or regulatory requirements. The content must be understandable to a broad internal audience while still being thorough and precise.
Key Responsibilities
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.
This role sits within a centralized city technology group responsible for supporting major operational systems and providing technology services used by residents, businesses, and internal teams. The position is part of the security organization, which guides and coordinates cybersecurity initiatives and works closely with leadership on long-range planning, policy development, awareness efforts, and reporting.
The Documentation & Policy Specialist will report to the manager overseeing cyber strategy and planning efforts. That team partners closely with the Chief Information Security Officer and focuses on areas such as security governance, policy and standards development, education and outreach, tooling support, and the creation of metrics used across the organization.
Role Focus
Most of the work centers on shaping and maintaining the documents that support the Security Office’s governance efforts—policies, standards, procedures, playbooks, and related materials. The role also contributes to internal communications, website updates, training content, and periodic reports. To do this, the specialist gathers technical insights from engineers, analysts, and subject-matter experts and translates them into clear, approachable documentation using established templates and guidelines.
The job requires balancing independence with collaboration: identifying what information is needed, interviewing stakeholders, producing drafts, validating accuracy, and ensuring materials align with organizational goals and legal or regulatory requirements. The content must be understandable to a broad internal audience while still being thorough and precise.
Key Responsibilities
-
Create, update, and maintain a variety of security-related documents, including policies, standards, procedures, operational guides, and other reference material.
-
Collect and evaluate technical details from teams to understand new or updated security capabilities and incorporate them into documentation.
-
Write, edit, and format content so that both technical and non-technical staff can easily use and understand it.
-
Review documentation for clarity, consistency, and compliance with organizational expectations.
-
Coordinate timelines and workload to meet delivery dates tied to projects, releases, or broader governance initiatives.
-
Highly structured and detail-oriented approach to work
-
Able to operate independently while contributing effectively to a team
-
Comfortable translating complex technological information into accessible language
-
Strong organizational and time-management abilities
-
High awareness of accuracy and consistency
-
Exceptional communication skills, both written and verbal
-
Professional and tactful when engaging across departments
-
Performs well under deadlines and can manage multiple priorities
-
Builds positive working relationships with technical and administrative staff
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Phoenix, AZ
Ready to elevate your career in the vibrant Phoenix, Arizona area? Explore our diverse job opportunities in this dynamic region known for its sunny skies, breathtaking desert landscapes, and thriving job market. Known as the Valley of the Sun, Phoenix boasts a unique mix of Southwestern charm and urban sophistication. Discover the bustling arts scene at the Phoenix Art Museum, catch a performance at the iconic Orpheum Theatre, or cheer on the Arizona Diamondbacks at Chase Field. With an array of outdoor activities in stunning parks like Camelback Mountain and Papago Park, plus delectable Southwestern cuisine to savor, there's no shortage of reasons to make Phoenix your professional playground. Browse our job listings today and unlock a world of career possibilities in this exciting region!
