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PDS Inc, LLC
http://www.pdsinc.com
http://www.pdsinc.com
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We are seeking a detail-oriented and assertive Collections Specialist to manage and maintain the accounts receivable portfolio. The ideal candidate will be responsible for contacting customers regarding overdue payments, resolving billing issues, and ensuring the timely collection of outstanding invoices to maintain positive cash flow and reduce delinquency.
Key Responsibilities:
This position is hybrid hybrid - Midvale UT on site 3 days per week.
Schedule will be either Monday to Friday or Tuesday to Saturday 9:30-6:00 pm
Qualifications:
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.
Collections Specialist
Posted: 05/23/2025
2025-05-23
2025-07-18
Employment Type:
Contract
Job Category: Customer Service
Job Number: 24674
Workplace Type: On-Site
Job Description
We are seeking a detail-oriented and assertive Collections Specialist to manage and maintain the accounts receivable portfolio. The ideal candidate will be responsible for contacting customers regarding overdue payments, resolving billing issues, and ensuring the timely collection of outstanding invoices to maintain positive cash flow and reduce delinquency.
Key Responsibilities:
- Contacts customers via telephone to inform them of delinquency, to determine reason(s) for it, and to obtain commitment to pay, negotiate payment in full or payment arrangements.
- Updates customers’ accounts on a computer system.
- Adheres to established guidelines when determining appropriate collection remedy.
- Develops and works through repayment schedules with various alternatives, in addition to explaining consequences of delinquency, to customer in the attempt of obtaining payments.
- Perform skip tracing and due diligence functions to ensure compliance of all Federal Regulations.
- Adheres to the Fair Debt Collection Practices Act as well as all bankruptcy laws both state and federal.
- May also be considered a field collection job.
- Other duties as assigned.
This position is hybrid hybrid - Midvale UT on site 3 days per week.
Schedule will be either Monday to Friday or Tuesday to Saturday 9:30-6:00 pm
Qualifications:
- Requires High School diploma or equivalent and some experience in collections, customer service, preferably in banking or finance or other directly years related experience.
- Basic knowledge of consumer and small business loans, credit cards, overdrafts and collection processes.
- Must have excellent customer service skills.
- Solid verbal communication skills, effective telephone techniques and the ability to be firm, direct, and concise, while maintaining a professional manner at all times.
- Ability and skills to effectively deal with borrowers, attorneys, and third parties while remaining professional at all times to cure a past due account.
- Solid follow-up and negotiation skills.
- Ability to work independently, prioritize and organize work.
- Basic knowledge of regulatory requirements.
- Solid math, reading and writing competencies, reasoning and PC skills (i.e. excel, word, etc).
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.
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