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Client Support Engineer

La Mirada, CA 90638

Posted: 07/08/2024 Employment Type: Contract Job Category: Help Desk Support Job Number: 23786 Workplace Type: On-Site

Job Description

Client Support Engineer
Compensation: 30/hr 

Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.

Role Responsibilities:
Provide basic technical support to our  Clients.
Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.

5+ years of related work experience, or an equivalent combination of education and experience.
5+ years of customer service experience, preferably in a call center environment.
Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.

5+ years technical experience a plus.
Previous experience troubleshooting desktop, printer and notebook issues.
Very strong user and support of MSOffice.

Experience working in a remote support environment is ideal for this role. The role itself is onsite, supporting in a remote capacity.

Monday - Friday
8AM - 5PM

We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.

PDSINC, LLC is an Equal Opportunity Employer.

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About La Mirada, CA

Ready to kickstart your career in the vibrant area around La Mirada, California? Nestled in Los Angeles County, La Mirada offers a perfect blend of urban opportunities and suburban charm. With its close proximity to entertainment hubs like Disneyland Park and Knott's Berry Farm, art enthusiasts can explore nearby galleries like the Cerritos Center for the Performing Arts or catch a show at La Mirada Theatre. Sports fans can cheer on the LA Dodgers at Dodger Stadium or the LA Lakers at the Staples Center. Enjoy the diverse cuisine and picturesque parks while advancing your career in this dynamic region. Check out our job listings today to discover the exciting growth opportunities waiting for you in La Mirada!