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Business Analyst - Knowledge Management, OTC

Phoenix, AZ 95054

Posted: 10/12/2023 Employment Type: Contract Job Category: Business Analysis Job Number: 22892 Workplace Type: Remote

Job Description

Business Analyst – Knowledge Management 
Compensation: DOE 

PROJECT INFORMATION:
Purpose of this project is to build the Knowledge templates for Commercial and Industrial service areas, which can then be used by CRC agents and be integrated with Salesforce for OTC (Order to Cash).

PRINCIPAL RESPONSIBILITIES:
• Business requirement elicitation
• User story creation and grooming in Rally.
• Business solution validation with QA team
• Creating workflows, mapping documents, mockups, and other project artifacts

MINIMUM QUALIFICATIONS:
• 2 years Business Analysis experience
• SQL

PREFERRED QUALIFICATIONS:
• 2+ years of Business Analysis
• DB Visualizer
• SQL Server Management Studio
• Rally, Jira
• Pega
• MarkLogic




We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.

PDSINC, LLC is an Equal Opportunity Employer.

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