Business Analyst – Knowledge Management
Purpose of this project is to build the Knowledge templates for Commercial and Industrial service areas, which can then be used by CRC agents and be integrated with Salesforce for OTC (Order to Cash).
• Business requirement elicitation
• User story creation and grooming in Rally.
• Business solution validation with QA team
• Creating workflows, mapping documents, mockups, and other project artifacts
• 2 years Business Analysis experience
• 2+ years of Business Analysis
• DB Visualizer
• SQL Server Management Studio
• Rally, Jira
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.