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Business Analyst - Knowledge Management, OTC
Phoenix, AZ 95054 US
Job Description
Compensation: DOE
PROJECT INFORMATION:
Purpose of this project is to build the Knowledge templates for Commercial and Industrial service areas, which can then be used by CRC agents and be integrated with Salesforce for OTC (Order to Cash).
PRINCIPAL RESPONSIBILITIES:
• Business requirement elicitation
• User story creation and grooming in Rally.
• Business solution validation with QA team
• Creating workflows, mapping documents, mockups, and other project artifacts
MINIMUM QUALIFICATIONS:
• 2 years Business Analysis experience
• SQL
PREFERRED QUALIFICATIONS:
• 2+ years of Business Analysis
• DB Visualizer
• SQL Server Management Studio
• Rally, Jira
• Pega
• MarkLogic
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.